FAQs

Frequently Asked Questions

Below are the most frequently asked questions from travelers like you. If you have a question that does not appear in this list, please contact us.

  • What COVID-19 health security measures have been taken at the Petit Palace Savoy Alfonso XII?

    At the Petit Palace Savoy Alfonso XII we have adopted numerous measures to take care of you and take care of ourselves, such as hotel health insurance, online pre-check-in, social distance markers, disinfection of suitcases, partitions, temperature taking for customers, security amenities kit, key disinfection, hydrogel dispensers, mandatory use of masks by clients and staff, more intensive room cleaning, breakfast with room service, PPE available, capacity control, uniform cleaning at 60ºC ...

  • Is the Petit Palace Savoy Alfonso XII a pet friendly hotel that allows the accommodation of pets?

    Yes, the Petit Palace Savoy Alfonso XII is a pet friendly hotel in Madrid that allows pets. We offer a bed, bowl and food for your pet.

  • Can I stay at the Petit Palace Savoy Alfonso XII once I have checked out?

    Yes, the Petit Palace Savoy Alfonso XII allows a free flexible departure time on Sundays and Mondays until 3:00 p.m. upon availability. Confirm conditions with reception.

  • What interesting places are close to the Petit Palace Savoy Alfonso XII?

    The Petit Palace Savoy Alfonso XII is a hotel located in Calle Alfonso XII, 18. We are your gateway to the neighbourhood of Salamanca, Madrid's mecca of luxury.

    It is essential to wander through the well-known streets of the Golden Mile which is home to the renowned shopping areas of Calle Serrano and Calle Ortega y Gasset, both of which feature the most luxurious brands set amongst stunning architecture. You must also pass through the streets of Goya, Velázquez and Serrano, as well as Paseo de Recoletos, Paseo de la Castellana, and Calle Alcalá. Charming bars, signature restaurants and fashion boutiques are scattered throughout the area, while local history and culture can be found in the Prado Museum, the Thyssen-Bornemisza Museum, the Reina Sofía Museum, the Joan March Foundation, the National Archaeological Museum, the Library National...

  • What entertainment options does the Petit Palace Savoy Alfonso XII offer?

    The Petit Palace Savoy Alfonso XII offers you some special services such as bicycle rental, MIFI, Wi-Fi, room service, 24 hours reception...

  • What special room services does the Petit Palace Savoy Alfonso XII have?

    The rooms at the Petit Palace Savoy Alfonso XII include free services such as Wi-Fi, MiFi, gifts for children, cots, bathroom amenities ... And rember to always book on the official Petit Palace website.

  • Is the Petit Palace Savoy Alfonso XII adapted to accommodate guests with accessibility needs?

    Yes, the Petit Palace Savoy Alfonso XII hotel is a hotel adapted for people with disabilities. Check with the hotel reception for adapted services and facilities such as rooms for people with reduced mobility.

  • What kind of family services with children does the offer?

    The Petit Palace Savoy Alfonso XII is a Madrid hotel ideal for families with children. We have family rooms for up to 4 people, free breakfast for children booking on the official website, gifts for children ...